
Troubleshooting 7-7
20-COMM-E EtherNet/IP Adapter User Manual
Publication 20COMM-UM010G-EN-P
Using the HIM to View and Clear Events
Events
Many events in the event queue occur under normal operation. If you
encounter unexpected communication problems, the events may help you or
Allen-Bradley personnel troubleshoot the problem. The following events
may appear in the event queue.
Step Example Screen
Viewing Events
1. Access parameters in the adapter.
See Using the PowerFlex 7-Class HIM to Access Parameters
on
page 3-2.
2. Press the or key to scroll to Diagnostics.
3. Press the (Enter) key to display the Diagnostics menu in the
adapter.
4. Repeat steps 2 and 3 to enter the Events option and then View
Event Queue option.
5. Press the or key to scroll through events.
The most recent event is Event 1.
Clearing Events
1. Access parameters in the adapter.
See Using the PowerFlex 7-Class HIM to Access Parameters
on
page 3-2.
2. Press the or key to scroll to Diagnostics.
3. Press the (Enter) key to display the Diagnostics menu in the
adapter.
4. Repeat steps 2 and 3 to enter the Events option and then the
Clear Event option or Clr Event Queue option.
A message will pop up to confirm that you want to clear the
message or queue.
5. Press the (Enter) key to confirm your request.
If Clr Event Queue was selected, all event queue entries will then
display ‘No Event’.
Main Menu:
Diagnostics
Parameter
Device Select
Event Q: 1 E3
Ping Time Flt
Dgn: Events
View Event Queue
Clear Event
Clr Event Queue
Table 7.B Adapter Events
Code Event Description
1 No Event Empty event queue entry.
2 DPI Bus Off Flt A bus-off condition was detected on DPI. This event may be caused by loose or broken cables or by noise.
3 Ping Time Flt A ping message was not received on DPI within the specified time.
4 Port ID Flt The adapter is not connected to a correct port on a DPI product.
5 Port Change Flt The DPI port changed after start up.
6 Host Sent Reset The drive sent a reset event message.
7 EEPROM Sum Flt The EEPROM in the adapter is corrupt.
8 Online @ 125kbps The adapter detected that the drive is communicating at 125 kbps.
9 Online @ 500kbps The adapter detected that the drive is communicating at 500 kbps.
10 Bad Host Flt The adapter was connected to an incompatible product.
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