5Ć1
5.0 DIAGNOSTICS AND
TROUBLESHOOTING
This section explains how to troubleshoot the module and field
connections.
5.1 Incorrect Data
Problem: The data is either always off, always on, or different than
expected. The possible causes of this are a module in the wrong slot,
a programming error, or a malfunctioning module. It is also possible
that the input is either not wired or wired to the wrong device. Use the
following procedure to isolate the problem:
Step 1. Verify that the input module is in the correct slot and, for
DCS 5000/AutoMax systems, that the I/O definitions are
correct.
Verify that the slot number being referenced agrees with
the actual slot number of the module. In the DCS
5000/AutoMax systems, this module's register number is
always zero. Verify that the bit number refers to the proper
bit. Note that the bit number and the wire number are not
the same.
For remote I/O installations, (DCS 5000/AutoMax systems
only) also verify that the master slot and remote drop
number are defined correctly.
Step 2. Verify that the input is wired to the correct device.
Confirm that all connections at the terminal strip are tight.
Connect a voltmeter to the proper points on the terminal
strip and toggle the device. The voltmeter should alternate
between 0 and 115 volts. If this does not happen, there is
a problem with either the external device, the power
supply, or the wiring to the terminal strip.
Check the cable for continuity between the faceplate
connector and the terminal strip.
Step 3. Verify that the module can be accessed.
Connect the programming terminal to the system and run
the ReSource Software. Use the MONITOR I/O function in
DCS 5000/AutoMax systems, or the POINT MONITOR
function in AutoMate systems. Toggle the input device to
determine whether the bit is changing state.
If the programmer is able to read the input, the problem is
in the application software (proceed to step 4). If the
programmer cannot read the inputs, the problem is in the
hardware (proceed to step 5).
Step 4. Verify that the user application program is correct.
For DCS 5000/AutoMax systems verify that the application
program that references the symbolic names associated
with the module has declared those name COMMON (or
global in V4.0 and later ladder tasks) in application tasks.
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