
Troubleshooting
Appendix B
B-2
Use the checklist in Table B.A to identify various problems you may
encounter using the software.
Table B.A
PanelBuilder
Development Software Problems
Problem Cause What to do
Program won't run. Insufficient RAM. Ensure the computer running PanelBuilder has a
minimum of 640k RAM.
A RAMresident program is interfering with
PanelBuilder.
Unload the RAMresident program.
Long delay while trying to print. (PanelBuilder
does not res
ond to Abort ke
.
Printer is offline or out of paper. Put printer back online.
.
Reload paper and put printer back online.
Switch printer power off and on again, and put
printer back online.
Reports won't print. The printer is not attached to the appropriate
port.
Attach the printer to the appropriate printer port.
The printer is not turned on, is offline or is out of
paper.
Turn on the printer, ensure the printer is online,
and supplied with paper.
You have not configured the printer port. Ensure the serial port to which the printer is
connected, is properly configured for printing.
Application file won't download or upload. *You are using the wrong serial cable. Check the serial cable.
The application file is too large. Ensure the memory size of the application file
does not exceed the User Memory Limit (set
under Options in the File Menu)
*The computer is not connected to the
PanelView terminal.
Connect the computer to the PanelView
terminal.
*The terminal's serial communication port is not
configured for upload/download.
Configure the serial communication port for
upload/download.
*The PanelView terminal is turned off. Turn on the PanelView terminal.
*The PanelView terminal is in Run mode. Ensure the PanelView terminal is in
Configuration mode.
You have not selected Upload/Download from
the PanelView terminal's Configuration menu.
Choose Upload/Download from the
Configuration menu.
*The computer's serial port does not work.
Ensure the serial port is working by testing with
another device such as a printer.
Possible corrupt application file. Try backup file or demo file download and
upload.
Attempting to download later version file with
earlier version of PanelBuilder Software, i.e. V3
application file - V2 PanelBuilder. Application
files are not downward compatible with software.
Update PanelBuilder Software to same version
as application file.
* See
also
T
able B.B
, fourth error message
PanelBuilder Problems
Kommentare zu diesen Handbüchern